Platform

Scalable SaaS Platform

The fully integrated 4T-Titan SaaS platform streamlines the foundation of our telecommunications consulting services for TEM, WEM and Provisioning. Managing the telecom environment is complex.  So many details on each invoice! So many changes!  New lines and devices!  4T-Titan can keep up with it all. The 4T-Titan platform is built for complete end-to-end telecom and mobility management that ties together the pillars of inventory, account management, operations, and expenses.

4T-Titan is the telecom platform of the future.  Built for ease of use and scalability, 4T-Titan is designed from years of experience using telecom platforms.  4T-Titan is a modern SaaS platform that delivers the information you need to manage your business, at a glance.  Or drill deep into the details – dig into your inventory items, or GL allocations, or any other details you want – 4T-Titan makes it easy to see it how you like.

Overview

The 4T-Titan platform puts users in control of their entire IT and Telecom environment. This simple, elegant platform puts everything customers need at their finger tips. And it works beautifully on any screen, anywhere, from your mobile phone to your tablet, to your desktop.

The SaaS software was developed with the four pillars of our managed services:  inventory, account management, operations and invoices all working together to form a complete picture of your environment.

4T-Titan gives our clients visibility into their telecommunications environment, and aids in the communication with our team with a robust ticketing system and easy to understand reporting and dashboards.

Your Telecom Dashboard has everything you need to know about work in progress:

  • Summary of all tickets
  • Percentage of Monthly Bills Processed
  • Revolving message center with the latest updates on tickets
  • Service requests
  • Order status
  • MAC/Ds
  • Quick links to your most used pages

Quickly see what you are spending in key areas:

  • Spend Overview
  • Top Carrier Spend
  • Spend by Service Type
  • Spend by Location

Reporting

4T-Titan includes the reports and analysis you need to run your business. With the 4T-Titan integrated platform, all the information you need to know about your voice, mobile and data is available with the click of a button in easy to read and share dashboards and reports.

  • Spend analysis and trends by location, carrier, services and more!
  • Usage reports with highlights for top usage
  • Easy to read Wireless Billing Reports
  • Detailed inventory reporting
  • Insights into your contracts
  • Claims Status
  • Service Order Status
  • Easy to export to XLS
  • Optimization Recommendations
  • Help Desk Dashboards

 

Having worked behind the scenes with many of the different platforms, we had unique insights that let us develop our own requirements with a list of best practices for end-to-end telecom management.

-Jill Plouffe, President, 4TelecomHelp

Ease of Implementation

The 4T-Titan SaaS platform is easy to implement. We’ll work with you every step of the way to onboard your team, and get your TEM and WEM processing in place so you can see the results within weeks.
Our telecom experts will work with you to develop a plan, migrate your invoices, build your inventory, and get up and running quickly. Because we’ve been working with companies just like yours since 1999 we have decades of experience both migrating from one vendor to another or helping you move from inhouse management to our managed services. Whether you have just 3 carriers or dozens of providers, we’ll make sure we have every bill loaded for processing so you don’t miss a beat.
4TelecomHelp Implementation process:

  • Assign account team
  • Stakeholder planning meeting
  • Environment assessment
  • Invoice migration
  • Contracts loaded
  • Start processing!

 

Would you like a demonstration?