Case Study-Audit and Inventory

Healthcare Industry Leader

Company Profile: A healthcare industry leader that operates 25 acute care and 194 behavioral care facilities in 37 states was looking to streamline their telecommunications billing. The client did not have an accurate inventory of each location and was struggling to clean up their billing.

Challenge: Save money by eliminating unnecessary charges and services on landline and data circuits.

Solution: All hospital telecom information was gathered and prioritized by sites having the most difficulties with their services. This was done by performing the following: Telecommunications Audit, Site Surveys and Traffic Studies.

Result: 4TelecomHelp was able to save the client by: eliminating unnecessary features, disconnecting unused service, correcting invalid rates and billing errors, removing home user sites for eliminated employees and removing invoicing for closed locations.

This resulted in a savings of $155,667 the first year, $333,651 the second year and $85,037 the third year. This represents a 10% annual savings.