Chris Bradley, our top Fiber-Optics Broker, has been working closely with local economic development organizations within the Philadelphia area to put together a fiber-optic game plan for their counties. Fiber-optics is an extremely new subject to many of the economic development organizations and many business owners are starting to ask about what solutions are available. […]
Knowing when to escalate is the key to getting your install completed faster. While there are many orders, projects and repairs that you manage, there are reasons you would need to escalate at some point. Knowing when to escalate (Have you tried everything you can think of to resolve the issue?) is the key to […]
If you are looking for special pricing on carrier services with waived install charges, first and foremost check and ask for special promotions. If you cannot get fees waived, sometimes it pays to comparison shop, a carrier will sometimes negate activation fees when you threaten to walk away. Some carriers will waive an install charge […]
My Data Manager What it is: My Data Manager is a free and easy to use app that monitors your smartphones data usage. It automatically identifies how you are connected to the network (mobile data, WiFi, roaming) to provide you accurate information on how much of your data plan you have used so far in […]
One of the biggest worries any business can have relates to one of their top spend areas like IT and Telecom. Even bigger is the worry when they handle management of those areas to another company – and whether or not that company is trustworthy. Once your company is large enough that you need to […]
Many companies are aware of the short term benefits of telecom expense management. Most companies promise the same thing, and it’s an easy promise to make. The first year you outsource to a professional telecom expense management company, you should see substantial savings. For some companies, it’s as much as 40 to 50% or more […]
The daily grind of managing a franchise may seem relatively simple. Things that work well as a franchise are often easy enough to set up, get running, and then handle on a day to day basis. You, savvy business owner that you are, probably aren’t the person who manages the store, hotel, or kiosk on […]
We are, understandably, very much looking forward to the AOTMP conference taking place in just a couple short weeks. Like most of you who have attended for a few years, we’re very much excited about the move to a new location. After the conference, maybe we can check out Sea World, since it’ll be so […]
As we grow and add more experienced TEM specialists to our staff, there’s been much knowledge exchanged on the best practices in TEM. That exchange of knowledge has led to discussion around one of the most prominent mistakes commonly made when managing telecom expenses, and how to avoid it. By far, one of the biggest […]
The NRF 16 Recap – what you missed if you couldn’t attend: Now that we’re back from the incredible National Retail Federation show in New York, we’d like to share some of the best booths, events, and products coming out for retail stores this year. The show itself was packed and full of non-stop activity, […]
You may think you have your phone expenses under control. Your company doesn’t need to outsource something that you already have your accounting team handling. It’s just a few phone lines, how hard is it to manage a few phone bills? You’re not sure your business needs telecom expense management, really. However, telecom very quickly […]
When a company wants more than simply the cheapest possible outsourced telecom expense management, they look for more out of their TEM provider. They look for a TEM company that will treat them like part of their own team, one that will put in the hours and the time to ensure that they’re getting the […]