The first step in understanding telecommunications is to learn the lingo. TELECOMMUNI-WHAT Personally, my employment background consists of retail, banking, and finance for the last 15 years. Life has a funny way of preparing you for the future in that sometimes it just doesn’t. I have had the pleasure of working in Telecommunications for the […]
Customers change POTS Service Providers for various reasons. It could be to reduce monthly rates, consolidate billing or get better customer service and tech support. Knowing the steps before can make the process much easier. In most cases, POTS lines can be ported from one Carrier to another Carrier without interruption to service. There […]
What it is: TripIt is an app that puts all of your travel confirmations into one convenient place. It is the perfect companion for the business traveler. TripIt will sort and put the confirmations into one master itinerary. You have the option to enter your travel information manually or auto-import it by simply forwarding all […]
4TelecomHelp Inc. is a telecommunications consulting and outsourcing firm created to assist businesses with every aspect of their telecom services including telecom auditing, telecom installation management, wireless cost management and telecom expense management. Our services are very dynamic and designed to support any size organization and budget for our customers. The company focuses exclusively on […]
Chris Bradley, our top Fiber-Optics Broker, has been working closely with local economic development organizations within the Philadelphia area to put together a fiber-optic game plan for their counties. Fiber-optics is an extremely new subject to many of the economic development organizations and many business owners are starting to ask about what solutions are available. […]
Knowing when to escalate is the key to getting your install completed faster. While there are many orders, projects and repairs that you manage, there are reasons you would need to escalate at some point. Knowing when to escalate (Have you tried everything you can think of to resolve the issue?) is the key to […]
If you are looking for special pricing on carrier services with waived install charges, first and foremost check and ask for special promotions. If you cannot get fees waived, sometimes it pays to comparison shop, a carrier will sometimes negate activation fees when you threaten to walk away. Some carriers will waive an install charge […]
My Data Manager What it is: My Data Manager is a free and easy to use app that monitors your smartphones data usage. It automatically identifies how you are connected to the network (mobile data, WiFi, roaming) to provide you accurate information on how much of your data plan you have used so far in […]
One of the biggest worries any business can have relates to one of their top spend areas like IT and Telecom. Even bigger is the worry when they handle management of those areas to another company – and whether or not that company is trustworthy. Once your company is large enough that you need to […]
Many companies are aware of the short term benefits of telecom expense management. Most companies promise the same thing, and it’s an easy promise to make. The first year you outsource to a professional telecom expense management company, you should see substantial savings. For some companies, it’s as much as 40 to 50% or more […]
The daily grind of managing a franchise may seem relatively simple. Things that work well as a franchise are often easy enough to set up, get running, and then handle on a day to day basis. You, savvy business owner that you are, probably aren’t the person who manages the store, hotel, or kiosk on […]
We are, understandably, very much looking forward to the AOTMP conference taking place in just a couple short weeks. Like most of you who have attended for a few years, we’re very much excited about the move to a new location. After the conference, maybe we can check out Sea World, since it’ll be so […]
As we grow and add more experienced TEM specialists to our staff, there’s been much knowledge exchanged on the best practices in TEM. That exchange of knowledge has led to discussion around one of the most prominent mistakes commonly made when managing telecom expenses, and how to avoid it. By far, one of the biggest […]