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April 4, 2017

4TelecomHelp Enhances Solution Offering with Integrated Platform by Juvo Technologies

4TelecomHelp announces their new 4T-Titan platform. The fully integrated SaaS platform developed by Juvo Technologies will streamline the technical foundation for its telecommunications consulting services. “Juvo’s ‘Four Cornerstone’ approach to telecom management focusing on inventory, contracts, operations and expenses aligns perfectly with ours,” Jill Plouffe, 4TelecomHelp President, says. “With all the consolidation and exits in […]

February 13, 2017

Mobile App of the Month – MyScript Calculator

Jessica Robinson

MyScript Calculator What it is: MyScript Calculator is a calculator made for the 21st century. It can add and subtract as well as do complex equations by writing directly on the screen. MyScript is easy to use and a great tool for students and businesses. What makes it special: There are 2 features that makes […]

January 20, 2017

A Journey in Understanding Telecommunication Terms

Kristen Nicoletti

The first step in understanding telecommunications is to learn the lingo. TELECOMMUNI-WHAT Personally, my employment background consists of retail, banking, and finance for the last 15 years. Life has a funny way of preparing you for the future in that sometimes it just doesn’t. I have had the pleasure of working in Telecommunications for the […]

January 17, 2017

How to Complete a Successful POTS Carrier Change

Kristen Nicoletti

Customers change POTS Service Providers for various reasons. It could be to reduce monthly rates, consolidate billing or get better customer service and tech support. Knowing the steps before can make the process much easier. In most cases, POTS lines can be ported from one Carrier to another Carrier without interruption to service. There […]

December 14, 2016

Mobile App of the Month – TripIt

Jessica Robinson

What it is: TripIt is an app that puts all of your travel confirmations into one convenient place. It is the perfect companion for the business traveler. TripIt will sort and put the confirmations into one master itinerary. You have the option to enter your travel information manually or auto-import it by simply forwarding all […]

October 18, 2016

4T’s Guide to Cutting Back on 411 Charges!

Kristen Nicoletti

If I told you how much money I see spent between my clients on 411 charges, you’d be shocked! Each time a user calls 411 on their cell phone, it costs $1.99. Somehow, the cost seems to be a little known face among most cell phone users. For companies, this is often looked at as […]

September 9, 2016

4TelecomHelp’s Approach to Client Support using the AID Process

Kristen Nicoletti

4TelecomHelp Inc. is a telecommunications consulting and outsourcing firm created to assist businesses with every aspect of their telecom services including telecom auditing, telecom installation management, wireless cost management and telecom expense management. Our services are very dynamic and designed to support any size organization and budget for our customers. The company focuses exclusively on […]

September 2, 2016

Employee Spotlight: Chris Bradley

Kristen Nicoletti

Chris Bradley, our top Fiber-Optics Broker, has been working closely with local economic development organizations within the Philadelphia area to put together a fiber-optic game plan for their counties. Fiber-optics is an extremely new subject to many of the economic development organizations and many business owners are starting to ask about what solutions are available. […]

August 24, 2016

Does Escalating Get it in Faster?

Kristen Nicoletti

Knowing when to escalate is the key to getting your install completed faster. While there are many orders, projects and repairs that you manage, there are reasons you would need to escalate at some point. Knowing when to escalate (Have you tried everything you can think of to resolve the issue?) is the key to […]

August 9, 2016

Mobile App of the Month – If This Then That (IFTTT)

Kristen Nicoletti

What it is: To call If This Then That (IFTTT) an automation app feels like it’s selling it short. It was, for me, my first real glimpse into the IoT world. IFTTT uses what they call “recipes” to create a chain of events. They work with an ever growing list of companies, programs, products and […]

July 19, 2016

When Do Carriers Waive Install Charges

Kristen Nicoletti

If you are looking for special pricing on carrier services with waived install charges, first and foremost check and ask for special promotions. If you cannot get fees waived, sometimes it pays to comparison shop, a carrier will sometimes negate activation fees when you threaten to walk away. Some carriers will waive an install charge […]

July 13, 2016

Mobile App of the Month – My Data Manager

Kristen Nicoletti

My Data Manager What it is: My Data Manager is a free and easy to use app that monitors your smartphones data usage. It automatically identifies how you are connected to the network (mobile data, WiFi, roaming) to provide you accurate information on how much of your data plan you have used so far in […]

March 14, 2016

How Do You Know Your TEM Provider Is Trustworthy?

Jennifer Greene

One of the biggest worries any business can have relates to one of their top spend areas like IT and Telecom. Even bigger is the worry when they handle management of those areas to another company – and whether or not that company is trustworthy. Once your company is large enough that you need to […]

March 1, 2016

What To Expect From Long Term Telecom Expense Management

Jennifer Greene

Many companies are aware of the short term benefits of telecom expense management. Most companies promise the same thing, and it’s an easy promise to make. The first year you outsource to a professional telecom expense management company, you should see substantial savings. For some companies, it’s as much as 40 to 50% or more […]

February 17, 2016

The 5 Things Franchises Need To Do To Save Money on Phone Contracts

Jennifer Greene

The daily grind of managing a franchise may seem relatively simple. Things that work well as a franchise are often easy enough to set up, get running, and then handle on a day to day basis. You, savvy business owner that you are, probably aren’t the person who manages the store, hotel, or kiosk on […]