The impact of COVID-19 is going to last longer than anyone wanted or expected. Determining how to adjust existing protocol versus redesigning your technology solutions has never been more relevant. Things are starting to feel like they may be leveling off. The sticker shock of new services is in the past and you have done the hard work […]
By this point, you probably have noticed the new cloud invoices have started coming in. A few new conferencing vendors here, some new collaboration tools there. These new services have helped your employees to be more productive, but they have no idea how it’s impacting the IT budget, the accounting teams, or the IT director’s […]
During difficult times of crisis, in the age where technology is so relied upon, Telecommunications remains an important bridge in connecting each other. While quarantine has many communities out of physical reach from each other, the internet, phone lines, and other telecom components are vital to our functionality. It’s what keeps us moving. Whether for […]
COVID-19 has changed how our businesses are running and what our corporate needs are. Overnight, work forces have been forced to transition from office environments into work-from-home situations with little to no preparation or capabilities. Suddenly employees need more and more cloud-based tools to be connected and productive. Empowering your employees to find these tools […]
To Our Valued Clients and Friends We’ve never experienced anything like this in the more than two decades we have been in business. The disruption to business and daily lives is massive, taking your entire business virtual almost overnight. Businesses like yours are having to deal with rebuilding entire organizations, moving to a completely virtual […]
Do you have old copper lines or circuits? Chances are, the local carrier will likely be getting rid of them soon. Verizon has been undergoing an extensive project to install fiber into areas that do not currently have it. As part of that project, they are identifying all the old copper/analog facilities that they will […]
The Carrier Billing House of Cards is a metaphor representing a company’s instability in managing their carrier contracts, bills and inventory. The carrier billing house of cards is built on a foundation of a carrier’s contract; the walls of the house are represented by the carrier’s bills and inventory. The inside walls of the house […]
Mark Dezura, Chief Network Architect with Automated Financial Systems (AFS) has been a 4TelecomHelp customer since 1999 and credits them with helping to keep the network infrastructure running smoothly and saving him a lot of problems over the years by managing all of their TEM, WEM and Provisioning. An Interview with Mark Dezura, Head of […]
As we celebrate 4TelecomHelp’s 20th anniversary, we wanted to take the opportunity to talk about the enduring relationships with those who have grown with us through the years. We had the opportunity to talk with Mark Nowaczyk, Information Technology director at 3SI Security Systems. 3SI and 4T have seen a lot of changes together! An […]
Telecom Experts Reflect on Changes in the Telecom Industry Chad Parnis founded 4TelecomHelp in Philadelphia in 1999, in, as one long-time client put it, a “creaky” office. A lot has changed since then with 4TelecomHelp now having stylish, modern offices in the tech hubs on both coasts: Philadelphia and San Diego. “Since launching 4TelecomHelp in […]
We are very pleased to receive, along with our technology partner Juvo Technologies, the Enterprise Technology Management Association’s Partnership Achievement Award for our joint successful development of the 4T-Titan SaaS platform. The ETMA (formerly the technology Expense Management Industry Association “TEMIA” www.temia.org) recognized our achievement in partnering with Juvo to build a comprehensive scalable platform […]
After an exciting, and quite frankly exhausting 2017, we here at 4TelecomHelp looked back at all our growth and accomplishments and decided one thing was clear. We needed a vacation! This past week, the employees of 4TelecomHelp got together at our West Coast office in Carlsbad, California for 4 days of sun and fun. Mother […]
Company Profile: A large employment application screening firm with multiple locations needed help with their current Verizon expenditures to reduce costs, clean up circuits and install new services. Challenge: The Client had a coterminous contract with Verizon Services for distributed network services on two disparate networks and dedicated Internet access. Relations with Verizon were not […]
Company Profile: A large regional retail corporation with around 125 locations was seeking an analysis of their telecom services. The client needed to identify the current telecom expenditure while looking for ways to reduce activate cost and negotiate with the carriers for future savings. Challenge: Locate billing errors, recommend ways to be more efficient with […]
