Retailers today are looking for all the cost cutting ideas they can to ward off shutting stores. We worked with one retailer recently to focus on their telecom spend to help them reduce costs.
Company Profile: The Bon-Ton Stores, Inc. was seeking to strengthen their financial position by reducing costs across 62 of their stores. Bon-Ton wanted to get cost cutting ideas that addressed their telecom spending and identify opportunities for savings.
Goals: Save money by eliminating lines that are no longer needed, converting PBX lines to POTS, reducing POTS line rate, and changing vendors to achieve better rates.
Solution: 4TelecomHelp documented all lines by location, then worked with Bon-Ton to assess if each line was needed and / or could be converted to more cost-effective POTS lines. 4TelecomHelp experts worked with Bon-Ton project managers to ensure lines migrated correctly, submitted disconnect orders, and ensured lines were dropped from billing. With 4TelecomHelp vendor management experts, this was achieved quickly and with minimal impact to the customer.
Based on 531 lines that were reviewed, 4TelecomHelp was able to save Bon-Ton Stores money by migrating more than half, 377 lines, to a new vendor that was able to reduce the line rate by $1,677 per month. This has delivered a YTD savings of $8,598.41. Through collaboration with the client, 4TelecomHelp was able to identify 154 lines that were no longer needed. Disconnect requests were submitted to the carrier which resulted in another $10,369.45 per month in savings, delivering an additional savings YTD $43,773.62.
Want some cost cutting ideas of your own? See us at NRF in booth #2235.
Read more about how we help retailers improve performance and cut costs.