Linda Jeffries was recently promoted to Vice President of 4TelecomHelp, a position she has over the years become very qualified to fulfill.
Linda has been involved in the telecom industry since 1994. She started in the call center of Comcast Wireless as secretary to the Vice President. She has since progressed through the telecommunications industry earning recognition and advancement with every company she joined.
Linda advanced from Order Manager to Manager to Director of Implementation and Provisioning. It was during these times she learned the importance of documentation and communication with customers and internal departments. She personally utilizes these concepts and continues to emphasize them within her department and throughout the company. She continues the tradition of weekly meetings as group or one on one time with the implementation department.
Forecasting man hours and revenue, providing direction and guidance to the Provisioning Department, and becoming more knowledgeable about TEM and Wireless are just some of Linda’s duties. She retains her current management responsibilities, along with providing first class provisioning services to existing clients. This includes quick and thorough completion of call tickets and client updates. She also assists in the preparation of RFP’s, marketing strategies, and face to face meetings with potential and current clients. A large part of her day is contract management and negotiations as well as connecting with many available carriers.
Linda has attended numerous trade shows. She also assists 4TelecomHelp in providing User Groups for their current customer base. These User Groups are not only educational but fun as well. Team building always has and will continue to be an important goal.
Going forward, Linda is excited to work with the owners of 4TelecomHelp to aide in developing the latest endeavor of “Light My Fiber”, a 4T fiber-optic brokerage firm.