When Do Carriers Waive Install Charges
If you are looking for special pricing on carrier services with waived install charges, first and foremost check and ask for special promotions. If you cannot get fees waived, sometimes it pays to comparison shop, a carrier will sometimes negate activation fees when you threaten to walk away.
Some carriers will waive an install charge if you put more than one service in. It’s always a good idea to ask if anything can be waived when installing 2 or more services. And keep in mind that if you are already paying for another service such as internet service and order a 2nd service such as POTS, they may waive fees because you have multiple services or combined billing. They know It’s a lot harder to leave a carrier when you have combined billing with multiple services. They realize this it is easier for the customer to pay one-bill.
You may also be eligible for savings by purchasing a cell phone through the company you work for or if you are a member of a community group, such as the Boys and Girls Clubs of America, activation fees may be waived as well.
Often online orders get special promotions and you may be eligible for waived activation fees simply by ordering online.
Late, missed appointments, blatant mistakes made by the carrier or just plain old bad customer service will sometimes lead to a carrier offering a waived install fee. If all else fails, simply ask to have the fees waived, sometimes this works, especially if you are a good standing customer with years of service.