What To Expect From Long Term Telecom Expense Management

Many companies are aware of the short term benefits of telecom expense management.  Most companies promise the same thing, and it’s an easy promise to make.  The first year you outsource to a professional telecom expense management company, you should see substantial savings.  For some companies, it’s as much as 40 to 50% or more in the first year alone.

But what about after that?  What happens after the TEM company takes care of all the low hanging fruit?  How does your company continue to benefit from outsourcing their TEM needs to a professional company?

To start, there’s the continued benefits of peace of mind and organization.  Once your company reaches a certain size, there’s organizational tricks and processes that can be put in place to keep things running smoothly (and continue to save you money).  Something as simple as consolidating invoices – one 4TelecomHelp customer had over 1600 invoices consolidated, ensuring they were all tracked, paid, and monitored appropriately.  To avoid needing such a massive cleanup again, continued maintenance of the accounts are needed.

In addition, there’s bill payment.  Some companies are so large, and their contracts so complex, that a common occurrence is for customers to see payments applied to the wrong bill.  This is where you start running into the warning signs we’ve talked about before, and your company ends up with services being shut off.  Companies that partner with their clients, like 4TelecomHelp, are able to monitor your bills and payments to ensure things are applied the way they should.

What about if your company has locations in multiple countries?  How do your contracts or bill payments change?  Do you have staff experienced in multi-national contracts that can ensure things are paid properly?

Long term TEM goes beyond simply saving you money.  Having a TEM company on your side that partners with you the way 4TelecomHelp does means that you have a company working, day in and day out, to ensure there’s enough redundancies in your systems to prevent outages.  Do you want to pay a dedicated employee to spend their time checking to be sure everyone in your company has the most up to date tech that your contract stipulates you should have?  Who in your company is responsible for contract interpretation?  What kind of resources do they have to interpret contracts in other languages?  What kind of backups do you have to ensure your data and your processes are safe and secure?

Why even worry about it?

Beyond simply saving money, quality telecom expense management handles a myriad of concerns you may not have even realized you should have.  Stop worrying about disputes, payments, negotiations, or ensuring your credits are properly applied.  Have you even looked into what credits you’re owed lately?  Who keeps up on what should be applied, and when, for the maximum benefit?

If you’re ready to get more out of telecom expense management than a short term cost saving solution, reach out to us for a free consultation by clicking here.

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