Stephen Pickett, Vice President & CIO - Penske Corporation
Our biggest issue was our lack of knowledge regarding what telecom services we had at each location. 4TelecomHelp worked directly with XO’s national account team to gather the information quickly and effectively. By having 4TelecomHelp research each location’s services, they uncovered additional savings regarding lines that should have been terminated. The service and savings provided have been why we continue to utilize your services today!
Tony Ieradi - Wawa
We decided to have 4TelecomHelp perform an audit because we were converting our PBX and discovered our rates were incorrect. The audit revealed a number of problems we were unaware of and we are very pleased with the savings we will see from their discovery. The most valuable information gleaned from the audit was the inconsistencies with our CSRs. We would definitely recommend 4TelecomHelp to anyone. We are moving forward with audits of our corporate center and eventually all our other stores.
Kimberly J. Pisani, Director of Operations - Humedco Corp
I cannot begin to explain the level of relief that I felt immediately upon bringing on Chad Parnis and his staff at 4TelecomHelp. They assessed our situation, taking over any and all contact with other carriers. Our bills and accounts were consolidated giving us credits for all discrepancies. This also included duplicate charges which would be impervious to the untrained eye. The support has been incredible, is always available and often extended to evenings and weekends. I feel they have gone over and above on several occasions and will continue to do so as needed.